Course Description:
This course examines the challenges of Federal program leadership in an Information Technology (IT) context. Students gain theoretical insight, supplemented by practical exercises, covering a variety of program/project leadership concepts and techniques. Particular areas of focus include customer service, stakeholder relations, decision-making methods, processes and pitfalls, interpersonal skills, organizational awareness and dynamics, and written and oral communication skills. The course also explores the role of oversight in the management and leadership of Federal IT acquisition programs.
Recommended Attendance:
Recommended for leaders and managers with current or anticipated IT program/project leadership responsibilities.
Prerequisites
None
Learning Outcomes
Students will be able to evaluate leadership challenges likely to arise in managing an IT project and identify and implement appropriate strategies to manage them successfully. They will also be able to communicate project plans and technical content effectively, either orally or in writing.