Course Description:
This course focuses on protecting private information while exploiting new technologies, implementing cross-agency information sharing, and improving the processes of government and service to the public. Managers learn to deal with the privacy concerns of citizens and stakeholders when implementing new systems and technology and transforming agency processes. Topics include an examination of the rights, needs, and perspective of the citizen, and the policy and legal frameworks of privacy. Mechanisms for evaluating and dealing with privacy issues are covered, including producing Privacy Impact Assessment (PIAs) for system initiatives and designating Chief Privacy Officers. The course culminates in an examination of leadership and management approaches that ensure appropriate information access and privacy protection.

Recommended Attendance:
The course is particularly valuable for managers with current or future responsibilities dealing with privacy, the processing of private information or cross-agency information sharing.  This is a non-technical course, and requires no prior knowledge of information privacy.

Prerequisites:
None.

Learning Outcomes
Students will be able to recommend appropriate protection strategies, tools, and methods for gathering, managing, and sharing private information, and to develop policies to manage privacy in government initiatives.