Course Description:
This course focuses on how to share organizational information, “connect the dots,” and manage intellectual capital in order to increase organizational effectiveness. The course covers issues related to overcoming barriers to effective information exchange and basic elements of knowledge management such as the role of communities of practice, as well as the technological tools within the field.  The course also examines how to improve formal lessons learned programs and other routes to better corporate information-sharing.

Recommended Attendance:
This course is intended for middle to senior leaders who are seeking to improve information sharing and the use of intellectual capital within their organizations.  Familiarity with principles of using information resources as a strategic asset would be useful.

Prerequisites:
None

Learning Outcomes
Students will be able to develop effective information sharing strategies; apply knowledge management concepts and develop approaches for measuring and using intellectual capital within their organizations; assess proposals that integrate knowledge management programs with other efforts to improve organizational effectiveness; and evaluate the techniques and technologies available to improve their organization’s management of information and knowledge.