NDU IT Guide

ITD Service Desk: 202-685-3824


IMPORTANT: PLEASE READ THIS PAGE THOROUGHLY AND COMPLY PER THE INSTRUCTIONS

 

IA Compliance

NDU provides all of its students with access to the Internet, wireless networks, curricula, and research tools -- all via DoD owned, managed, or compliant information systems. Access is predicated on student compliance with DoD Information Assurance (IA) regulations and requirements. 

IA compliance requirements are specified in the links below:


Bring Your Own Device (BYOD) Campus Environment

Because the internet is an integral part of the NDU student experience, students are required to have a personal computing device AND internet access outside of school. A personal computing device may be a personal computer, a laptop, an iPad, or a tablet with a functioning web browser and the ability to run web-based applications.


NDU utilizes a campus-wide Wi-Fi network to allow students internet access from their personal mobile computing devices while on campus. Mobile computing devices include laptops, Apple devices (iPad, iPhone, iPod Touch), tablets, and Android devices. Supported systems include Windows 7, 8, and 10 and the current Mac IOS. Please ensure your devices are updated with the current drivers and operating system patches to make on-boarding easier. To facilitate mobile computing on campus, NDU-ITD provides the following:


  • Wi-Fi Network and account
  • Wireless printing
  • Support for connecting mobile devices to the wireless network/printer 


NDU IT Support


Your first line of support for IT issues at NDU is the ITD Service Desk. Students at all three campuses can call the NDU ITD Service Desk at 202-685-3824. Hours are Monday thru Friday, 0600-1800.


  • Fort McNair students can go to the Service Desk station in the Library in Marshall Hall from 0600–1800, Monday–Friday for in-person assistance.
  • JFSC students can walk into Normandy Hall, Room A-326, from 0830–1030 and 1300–1400, Monday–Friday for in-person assistance. 


More Information


  • NDU In-coming Student Page [LINK]